Find answers to common questions about our services in our Frequently asked questions. Contact us directly for additional concerns. Trust us to provide you with transparent and reliable cleaning services.
The frequency of cleaning appointments depends on a variety of factors, such as the size of your home and the level of cleaning required. Most clients opt for weekly or bi-weekly cleanings, but we offer a range of cleaning frequencies to fit your needs.
The cost of a cleaning appointment depends on the size of your home and the level of cleaning required. Contact us for a personalized quote.
Home Care Cleaners offers a range of cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and more. We can also customize our services to fit your specific needs.
Yes, Home Care Cleaners uses safe and effective cleaning products that are safe for pets and children. We also offer eco-friendly cleaning options upon request.
Our cleaning staff undergoes rigorous training to ensure they’re equipped with the skills and knowledge necessary to provide high-quality cleaning services. We also perform background checks and reference checks to ensure the safety and security of our clients.
No, Home Care Cleaners provides all necessary cleaning supplies and equipment. However, if you have a specific cleaning product you prefer, we’re happy to use it.
Our standard cleaning service includes a thorough cleaning of all rooms in your home, including dusting, vacuuming, and cleaning of surfaces and floors.
Yes, we offer customizable cleaning services based on your specific needs and preferences. Just let us know what you’re looking for, and we’ll work with you to create a personalized cleaning plan.
You can schedule a cleaning appointment by contacting us via phone or email. We’ll work with you to find a date and time that works best for your schedule.
The length of a cleaning appointment depends on the size of your home and the level of cleaning required. Most appointments take between 2-4 hours.
Yes, you can reschedule or cancel your cleaning appointment by contacting us at least 24 hours in advance. Please note that cancellations made less than 24 hours in advance may be subject to a cancellation fee.
Yes, we offer a satisfaction guarantee on all of our cleaning services. If you’re not completely satisfied, let us know and we’ll make it right.
Our cleaning staff is trained to be careful and respectful of your home and belongings. We’re also insured and bonded for added protection and peace of mind.
Yes, we offer commercial cleaning services for businesses of all sizes. Contact us to learn more.
We strive to provide consistency in our cleaning staff to ensure a familiar face at each appointment. However, in some cases, there may be a need for a different cleaner to service your home.
Yes, we encourage clients to provide special instructions or requests to ensure the cleaning is tailored to their needs and preferences.
Yes, our cleaning staff is fully insured and bonded for your protection and peace of mind. We take the safety and security of our clients and their homes very seriously.
It’s not necessary for you to be present during the cleaning appointment, but you’re welcome to be if you’d like. Many of our clients choose to give us a key or garage code for entry and go about their day while we clean.
We’re happy to accommodate special cleaning requests whenever possible. Whether it’s a particular cleaning product you prefer or a specific area of your home that needs extra attention, just let us know and we’ll do our best to meet your needs.
Yes, Home Care Cleaners offers discounts and promotions from time to time. Be sure to check our website or contact us directly to learn about any current specials or promotions we may be running.